Evaluating LLM-Simulated Conversations in Modeling Inconsistent and Uncollaborative Behaviors in Human Social Interaction

LLM HDFE NLP Benchmarks Agent Multi-agent Collaboration
利用大语言模型(LLM)模拟人类对话,已成为一种可扩展的、用于建模人类社会互动的方法。然而,模拟人类对话极具挑战性,因为真实的人类对话天然包含诸多不一致与非协作性行为,例如误解与打断。尽管准确复现此类行为对于模拟类人化、复杂化的社会互动至关重要,但目前针对人类对话与LLM生成对话中不一致及非协作性行为的对比分析仍十分有限。本研究提出CoCoEval——一种面向对话评估的新型框架,该框架借助“大语言模型作为裁判”(LLM-as-a-Judge)范式,在话轮(turn)粒度上检测10类不一致与非协作性行为,从而系统分析LLM所模拟的对话。我们运用CoCoEval,对GPT-4.1、GPT-5.1与Claude Opus 4三款模型进行评估:通过统计各模型在学术会议、商务会议、政府会议及辩论等四类真实场景中所模拟对话的行为发生频次,并与真实人类对话中的相应频次进行横向对比。我们的分析表明:(1)在标准提示(vanilla prompting)下,LLM模拟对话中出现的不一致与非协作性行为远少于真实人类对话;(2)提示工程(prompt engineering)无法对这类行为实现可靠调控——实验结果表明,不同提示词设计反而会导致相关行为被系统性地低估或高估;(3)基于真实人类对话数据开展监督微调(supervised fine-tuning),虽能提升部分行为的再现能力,却易导致模型过度生成某几类狭窄的行为模式(例如重复性表达)。上述发现凸显了精准模拟人类对话的固有难度,也由此引发学界对将LLM直接用作人类社会互动代理之合理性的深刻质疑。
Simulating human conversations using large language models (LLMs) has emerged as a scalable methodology for modeling human social interaction. However, simulating human conversations is challenging because they inherently involve inconsistent and uncollaborative behaviors, such as misunderstandings and interruptions. Analysis comparing inconsistent and uncollaborative behaviors in human- and LLM-generated conversations remains limited, although reproducing these behaviors is integral to simulating human-like and complex social interaction. In this work, we introduce CoCoEval, an evaluation framework that analyzes LLM-simulated conversations by detecting 10 types of inconsistent and uncollaborative behaviors at the turn level using an LLM-as-a-Judge. Using CoCoEval, we evaluate GPT-4.1, GPT-5.1, and Claude Opus 4 by comparing the frequencies of detected behaviors in conversations simulated by each model and in human conversations across academic, business, and governmental meetings, as well as debates. Our analysis shows that (1) under vanilla prompting, LLM-simulated conversations exhibit far fewer inconsistent and uncollaborative behaviors than human conversations; (2) prompt engineering does not provide reliable control over these behaviors, as our results show that different prompts lead to their under- or overproduction; and (3) supervised fine-tuning on human conversations can lead LLMs to overproduce a narrow set of behaviors, such as repetition. Our findings highlight the difficulty of simulating human conversations, raising concerns about the use of LLMs as a proxy for human social interaction.
许愿